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Austin Contact Center Alliance Fall Symposium (Austin, TX)

  • UT Commons at the Pickle Research Center 10100 Burnet Road, Bld. 137 Austin, TX 78758 USA (map)

Keynote: Hidden Obstacles to Outstanding Customer Service

Join the Austin Contact Center Alliance for its annual Fall Symposium.

In this interactive keynote presentation, Jeff Toister shares hidden and counter-intuitive obstacles that make it difficult to serve customers at the highest level. You will discover obstacles that affect all of us through a blend of fun experiential activities, real-life stories, and cutting-edge research.

  • Experience hidden obstacles to outstanding customer service.

  • Examine how to identify each challenge in the workplace.

  • Receive tools to help you (and your employees) overcome each one.

Stay for a full day of engaging presentations, cutting-edge technology, and more!